Customer Service Representative

  • 3600 Presidential Blvd, Austin, TX 78719, USA
  • Posted On: October 21, 2024
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At EDS Service Solutions, we specialize in connecting great people with top companies in the car rental industry. Whether you’re looking to start a new career or earn extra income, we offer flexible, rewarding work that fits your schedule. Join a team that values dedication, safety, and efficiency.

How to Apply:
If you’re ready to lead a dynamic team, apply today or contact our recruiting department at 512-572-0838 to schedule an interview. Office hours are Monday through Friday, from 8:30 AM to 5:00 PM (Eastern Time).

Equal Opportunity Employer:
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

Responsibilities
  • Redirect and identify vehicles being returned by checking time, mileage, and verifying movement to the proper lot location
  • Assist customers with rental agreements, check-ins, and returns
  • Identify and tag vehicles flagged for grounding
  • Keep the lot organized for ease of access and traffic flow
  • Perform inventory checks and car counts in the lot
  • Provide excellent service and professionalism to customers
  • Work independently with strong time management skills
  • Greet and assist customers in a professional and friendly manner
Requirements
  • Must be 21 years of age or older.
  • Valid driver’s license with a clean driving record for the past 3 years.
  • Bilingual English/Spanish is a plus but not required.
  • Strong communication and customer service skills
  • Ability to work under minimal supervision
  • Ability to work outdoors in various weather conditions.
  • Physically able to stand, walk, and perform repetitive tasks.
  • Basic Tech Proficiency 
  • Must be able to work flexible shifts, including weekends
Benefits
  • Competitive pay with weekly paychecks.
  • Opportunities for career growth and development within the company.
  • Health and vision insurance.
Schedule
  • Flexible shifts, including weekends and holidays.
Licenses/Certifications
  • Valid driver’s license required.
Work Location
  • Austin-Bergstrom International Airport, Austin, TX.