Hospitality Staffing Solutions

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Hospitality-1-e1729616880973

Hospitality Staffing

EDS Service Solutions provides end-to-end, comprehensive workforce solutions for the hospitality industry. Our goal is to empower your organization with an adaptable, efficient workforce of qualified personnel dedicated to upholding your company’s values. With our support, your dedicated team will not only meet but exceed your brand’s reputation for comfortable lodging, friendly guest services, and impressive amenities. 

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Staffing and Process Solutions for the Hospitality Industry

The hospitality industry is notorious for some of the highest turnover rates of any sector. Excessive turnover can inhibit a hotel’s ability to maintain brand standards for guest comfort and service. To combat this, hospitality businesses face the ongoing challenge of mitigating workforce turnover by hiring employees who will provide an immediate impact and long-term commitment. EDS helps companies build strong, resilient hospitality workforces equipped to consistently deliver exceptional guest experiences.

EDS goes beyond traditional staffing agencies by offering comprehensive workforce solutions for the hospitality industry that address every aspect of talent management. As a leading national staffing and business process outsourcing partner with a strong presence in over 100 markets, we bring unparalleled expertise and resources to your organization. Our focus on compliance and quality assurance ensures that your brand is protected.

We begin by working closely with you to understand your unique workforce needs, brand values, and business objectives. Then, we leverage our nationwide network and proven recruiting strategies to find the best candidates for your open positions. Our multilingual recruiters connect with diverse communities and job markets to build large pools of qualified candidates with the skills and experience to thrive in your hospitality environment.

Our talent management experts will spearhead the interview process, manage onboarding activities, and train each staff member to understand your brand values and processes to execute their role effectively. We specialize in providing customized solutions for various hospitality roles, including front desk operations, housekeeping, valet, and food services. We sustain our impact by managing each employee’s performance and schedule through our proprietary human capital management system, Workforce Velocity™. This technology-driven approach ensures efficiency and streamlines workforce management processes.

EDS offers agile hospitality staffing solutions that empower your business to adapt to fluctuating demands and optimize labor costs. Our workforce management expertise and advanced technology allow us to tailor your workforce to fit precise RevPAR calculations.

We can customize your staff’s size and plan shift schedules according to demand forecasts for specific times of the day, week, and year, ensuring you have the right people in the right place at the right time. From seasonal staff augmentation to permanent process outsourcing, we can accommodate you by providing hospitality talent solutions on a temporary, permanent, or temp-to-perm basis. This flexible approach helps you control costs by aligning staffing levels with daily and seasonal fluctuations in demand, ultimately increasing operational efficiency and profitability.

With EDS as your staffing partner, you can optimize labor costs, increase operational efficiency, enhance customer satisfaction, and gain a competitive advantage in the ever-changing hospitality landscape.

Navigating the complex world of labor laws, health and safety regulations, and data protection compliance can be a significant challenge for hospitality businesses. EDS alleviates this burden by ensuring that all our staffing solutions are fully compliant with all applicable regulations. Our dedicated team of experts stays up-to-date on the latest legislation and industry best practices, so you can rest assured that your workforce is managed ethically and responsibly.

With EDS as your partner, you can mitigate legal risks, avoid costly penalties, create a safe and healthy work environment for your employees, protect sensitive guest data, maintain customer trust, and focus on your core business objectives with peace of mind.

EDS leverages cutting-edge technology to streamline workforce management processes and drive efficiency for your hospitality business. Our proprietary Workforce Velocity™ system provides real-time tracking, dynamic scheduling, and comprehensive applicant and timekeeping solutions.

This advanced platform allows you to optimize scheduling and reduce labor costs, improve communication and collaboration between staff and management, gain valuable insights into workforce performance, identify areas for improvement, automate key tasks, and free up your time to focus on strategic initiatives.

EDS understands that exceptional guest experiences are the foundation of success in the hospitality industry. Our staffing solutions are designed to enhance every touchpoint of the guest journey, from arrival to departure.

By providing highly trained and motivated staff, we help you deliver consistent and personalized service that exceeds expectations, reduce wait times and improve efficiency across all departments, create a welcoming and memorable atmosphere for your guests, build a loyal customer base, and drive revenue growth.

Your Hiring Challenges Solved

Our talent management services can fill roles, manage schedules, and optimize processes in any hospitality business department. We address complex factors pertaining to various customer-facing and back-of-house hospitality positions. Work with us for individualized solutions that enhance your company’s approach to core hospitality industry challenges:

  • Talent Acquisition & Recruitment
  • Training & Onboarding
  • Employee Scheduling & Management
  • Process Optimization
  • Seasonal Staff Augmentation
  • Compliance with Labor, Health & Safety, and Data Protection Regulations
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EDS Fills and Manages Key Hospitality Industry Roles 

EDS is more than just a process management firm. We provide comprehensive hospitality staffing solutions that enhance entire departments and drive your pursuit of new performance expectations and service capabilities. Choose EDS to manage key hospitality functions and fill a variety of roles, including:

  • Hotel Front Desk Operations
  • Guest Service and Support
  • Hotel Housekeeping Services
  • Valet Parking Services
  • Restaurant Staffing Solutions
  • Hotel Event Staffing
  • Hotel Laundry Services
  • Guest Transportation Solutions

Our expertise in variable-hour staffing models ensures you have the right people in the right place at the right time, optimizing your workforce to meet fluctuating demands.

See How EDS Can Help Your Business

Ready to experience the EDS difference? Our comprehensive hospitality staffing solutions empower your business to:

  • Reduce turnover and improve employee retention.
  • Enhance operational efficiency and productivity.
  • Optimize labor costs and boost your bottom line.
  • Elevate guest satisfaction and build brand loyalty.
  • Ensure compliance with all labor regulations.

Contact us today to learn more about how EDS can help you achieve your business goals. Submit our contact form below or call 404-868-4868 to schedule a consultation. 

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